All Babies are Equal
|User Support Specialist & Field Supervisor
Katsina, Katsina, Nigeria
Summary
Led regional IT support operations and field supervision across nine operational states, ensuring maximum system uptime, strict compliance with protocols, and financial integrity for public health initiatives.
Highlights
Championed regional IT support operations across nine operational states, directly supervising state leads to preemptively resolve hardware/software bottlenecks and maintain maximum system uptime.
Formulated and led routine 'field practical' audit visits to regional health facilities, ensuring field officers maintained strict compliance with operational protocols and reporting standards.
Oversaw the audit and verification pipeline for cash disbursements to clinic beneficiaries, securing financial integrity by validating vaccination milestones before fund releases.
Developed scripts and analytical processes to flag performance anomalies and data outliers, proactively safeguarding internal reporting accuracy and upholding Safety-by-Design principles.